Privacy Policy
At SAHAJA YATRA VENTURES LLP ("we", "our", "us"), we are deeply committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website and services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you book a cruise, create an account, or contact us. This includes your name, email address, phone number, and payment details. We also automatically collect non-personal information about your use of our website, such as your IP address, browser type, and browsing history, to help us improve our services.
2. How We Use Your Information
Your personal information is primarily used to process your booking, manage your account, and communicate with you about your cruise. We may also use your information to send you promotional offers and marketing communications, but you can opt out of these at any time by following the unsubscribe link in our emails.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as required by law or as detailed below. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Third-Party Payment Processing
We utilize secure third-party payment processors, like Razorpay, to handle all payment transactions. We do not store or have access to your credit card details or other sensitive financial information. All such data is provided directly to our third-party processors, whose use of your information is governed by their own privacy policies.
4. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. While we take all reasonable steps to protect your data, we cannot guarantee the absolute security of information transmitted online.
5. Changes to This Policy
We reserve the right to update this privacy policy at any time. If we make any material changes, we will notify you by email or through a prominent notice on our website.